KCB Bank Branches in Mombasa, their Locations and Contacts

Kenya Commercial Bank (KCB) stands as one of Kenya’s oldest and most trusted financial institutions, having served the nation since 1896. With its headquarters in Nairobi, KCB has grown to become the largest commercial bank in East Africa, boasting an extensive network of branches across the region. In Kenya alone, KCB Bank has the highest number of branches across East Africa, with over 250 branches and in Kenya we have 192 branches which can be easily located.

Mombasa, being Kenya’s second-largest city and the country’s main port, represents a crucial commercial hub for KCB’s operations. The bank has strategically positioned multiple branches across Mombasa County to serve the diverse needs of residents, businesses, and the bustling maritime trade sector. KCB has a huge network of branches in Mombasa. In total KCB Bank has 8 branches in the whole of Mombasa county. These branches are mainly located in various towns within Mombasa. They Include KCB Changamwe branch, KCB Nyali Branch, KCB Treasury Square branch, KCB Kisauni branch, KCB Town Center Mombasa Branch, KCB Mwembe Tayari

KCB’s comprehensive banking services include personal banking, corporate banking, investment services, and digital banking solutions. The bank’s commitment to customer service excellence and financial innovation has made it a preferred choice for millions of Kenyans. Each branch in Mombasa is equipped with modern banking facilities, including ATMs, safe deposit boxes, and digital banking services to ensure customers receive world-class service.

KCB Treasury Square Branch

The Treasury Square branch serves as one of KCB’s flagship locations in Mombasa, strategically positioned in the heart of the city’s business district. This branch caters to both individual and corporate clients, offering a full spectrum of banking services including account opening, loans, foreign exchange services, and investment advisory services.

The branch is particularly popular among businesses engaged in international trade, given Mombasa’s status as East Africa’s largest port. The location provides easy access for clients conducting business in the central business district and those requiring quick access to government offices and other financial institutions.

KCB Nyali Branch

The Nyali branch is strategically located in one of Mombasa’s most prestigious residential areas, serving the upmarket Nyali neighborhood and surrounding areas. Now at the home of Top Brands, Nyali Centre, where you can Bank, Shop, Dine and Entertain Yourself all in the largest shopping Mall in Mombasa. This branch offers convenient banking services to residents and visitors to the coastal region.

The branch provides comprehensive banking services including personal banking, business banking, and specialized services for the hospitality industry, given the area’s concentration of hotels and tourist facilities. The location within Nyali Centre makes it easily accessible for shopping mall visitors and residents of the area.

KCB Changamwe Branch

The Changamwe branch serves the industrial area of Mombasa, catering primarily to manufacturing companies, logistics firms, and businesses operating in and around the port area. This branch plays a crucial role in facilitating trade finance and supporting the industrial backbone of Kenya’s coastal economy.

Located in the heart of Changamwe, this branch provides specialized services for importers, exporters, and industrial clients. The branch handles significant volumes of trade-related transactions and offers tailored financial solutions for businesses in the manufacturing and logistics sectors.

KCB Kisauni Branch

The Kisauni branch serves the northern mainland area of Mombasa, providing essential banking services to residents and businesses in this rapidly growing part of the county. This branch caters to both individual customers and small to medium enterprises in the area.

The branch offers a full range of banking services including savings accounts, current accounts, loan facilities, and mobile banking services. Its location makes it easily accessible to residents of Kisauni and surrounding areas, reducing the need to travel to the city center for banking services.

KCB Mwembe Tayari Branch

The Mwembe Tayari branch is centrally located in one of Mombasa’s busiest commercial areas, serving a diverse clientele including traders, small business owners, and residents of the Old Town area. This branch is particularly important for customers involved in the vibrant local trade and commerce activities.

The branch provides comprehensive banking services with a focus on serving the local business community, including micro-finance services, business loans, and cash management solutions. Its central location makes it easily accessible via public transport and provides convenience for customers conducting business in the area.

KCB Town Centre Branch

The Town Centre branch serves as a key banking location in Mombasa’s central business district, providing convenient access to banking services for both residents and visitors to the city center. This branch handles high volumes of transactions given its prime location in the commercial heart of Mombasa.

The branch offers a complete range of banking services including foreign exchange, money transfers, loan services, and business banking solutions. Its strategic location makes it a preferred choice for businesses operating in the city center and individuals who work or conduct business in the area.

Additional Services and Contact Information

All KCB branches in Mombasa offer comprehensive banking services including account opening, loan applications, foreign exchange services, mobile banking registration, and investment advisory services. Each of these branches is ideal to open an account, to take a loan, withdraw money, send money and save your money.

For general inquiries and customer support, KCB provides multiple contact channels:

• Customer Service: +254 (711) 087001; +254 (732) 187001; +254 (20) 2287000
• Email: contactcentre@kcb.co.ke
• SMS Banking: 22522

Standard banking hours across all branches are Monday through Friday from 8:30 AM to 4:00 PM, and Saturdays from 8:30 AM to 12:00 PM. However, customers are advised to contact specific branches for any variations in operating hours during holidays or special circumstances.

KCB continues to invest in digital banking solutions, ensuring that customers can access banking services 24/7 through mobile banking, internet banking, and an extensive ATM network throughout Mombasa. The bank’s commitment to innovation and customer service excellence makes it a reliable banking partner for individuals and businesses in the coastal region.