The Social Health Authority (SHA) has transformed healthcare accessibility in Busia County, replacing the National Hospital Insurance Fund (NHIF) to provide comprehensive medical coverage to residents. Busia County boasts numerous SHA-accredited health facilities ranging from Level 2 dispensaries to Level 5 referral hospitals, ensuring that residents across all seven sub-counties can access quality healthcare services affordably.

SHA-Accredited Health Facilities in Busia County

Health Facility Name	Location	Facility Level	Ownership
Busia County Referral Hospital	Busia Town, Busia-Malaba Road	Level 5	Public
Port Victoria Sub-County Hospital	Port Victoria, Bunyala Sub-County	Level 4	Public
Kocholiya Hospital	Kocholiya Market, Teso North Sub-County	Level 4	Public
Alupe Sub-County Hospital	Alupe, Teso South Sub-County	Level 4	Public
Nambale Sub-County Hospital	Nambale Town, Nambale Sub-County	Level 4	Public
Apex Hospital	Malaba Town, near Bulanda Primary School	Level 3	Private
Stirling Medical Center	Busia-Mumias Road, Busia Town	Level 3	Private
Marachi Healthcare	Mumias Road	Level 3	Private
Busia Base Boarder Faith Medical Centre	Busia Town	Level 3	Private
Centre View Medical Healthcare	Kamuriai	Level 3	Private
Akites Healthcare Kenya	Amagoro	Level 3	Private
Pynet Healthcare Adungosi	Adungosi, Nambale Sub-County	Level 3	Private
KARI TRC Alupe Hospital	Alupe	Level 3	Public
Igula Dispensary	Butula Sub-County	Level 2	Public
Mukonjo Dispensary	Samia Sub-County	Level 2	Public
Buyosi Dispensary	Matayos Sub-County	Level 2	Public
Kapina Dispensary	Nambale Sub-County	Level 2	Public
Odengero Dispensary	Nambale Sub-County	Level 2	Public
Aloet Dispensary	Teso North Sub-County	Level 2	Public
Muyafwa Dispensary	Matayos Sub-County	Level 2	Public

Understanding Busia’s Healthcare Landscape

Busia County’s healthcare system comprises 193 health facilities spread across seven sub-counties, with public facilities accounting for just over half of all healthcare providers. The county has invested significantly in upgrading its health infrastructure to meet SHA standards, ensuring that residents receive quality care regardless of their location or financial status.

The county referral hospital serves as the flagship facility, recently upgraded with a 90-bed surgical ward, modern laboratory services achieving WHO SLIMPTA Star 3 classification, and an Intensive Care Unit that eliminates the need for residents to travel to Kakamega, Eldoret, or Kisumu for critical care. This Level 5 facility provides 24-hour emergency services, comprehensive inpatient and outpatient care, advanced diagnostics including radiology and laboratory services, maternity services, and specialized treatments.

Sub-County Hospital Services

Port Victoria Sub-County Hospital in Bunyala has undergone significant renovations including completion of a modern maternity and newborn unit, making it a key facility for maternal healthcare in the region. Kocholiya Hospital in Teso North features a new 30-bed male medical ward and a state-of-the-art laboratory that enhances diagnostic capabilities for SHA patients. The hospital offers counseling, consultancy, obstetrics, family planning, and comprehensive emergency services.

Alupe Sub-County Hospital has earned distinction with its ISO 15189-certified laboratory, ensuring high-quality diagnostic services for SHA beneficiaries. The facility is equipped to handle complex medical cases and serves as an important referral point for surrounding health centers and dispensaries. Nambale Sub-County Hospital provides general consultations, maternity services, and emergency care, recently strengthened by the commissioning of Kapina and Odengero dispensaries within its catchment area.

Private Sector Participation

Private healthcare facilities have embraced SHA accreditation, expanding options for residents seeking medical care. Apex Hospital in Malaba Town is well-equipped with modern machinery and participates in the Linda Mama program, offering free maternal care to expectant mothers. The facility provides general consultations, comprehensive laboratory tests, minor surgeries, and family planning services.

Stirling Medical Center along Busia-Mumias Road offers a wide range of services including laboratory tests, inpatient and outpatient care, surgical procedures, vaccinations, and family planning under SHA coverage. Other private facilities like Marachi Healthcare, Busia Base Boarder Faith Medical Centre, and Centre View Medical Healthcare provide competitive services with well-trained staff ensuring quality care at affordable rates for SHA members.

Benefits of SHA Coverage in Busia

SHA accreditation has reduced out-of-pocket healthcare expenses by up to 50% for low-income households in Busia County, according to the Kenya Ministry of Health. The program ensures that hospitals adhere to strict quality standards, reducing fraudulent claims and improving patient trust. Maternity services under the Linda Mama program have increased skilled birth attendance by 20% in rural areas of the county.

Since SHA replaced NHIF, public hospitals in Busia have experienced a 15% increase in patient visits, reflecting improved access and confidence in the healthcare system. The comprehensive coverage includes outpatient services, inpatient care, surgical procedures, maternity services, diagnostic tests, and emergency care, ensuring that residents receive the medical attention they need without financial barriers.

Accessing SHA Services

Residents of Busia County are encouraged to register for SHA coverage to access these benefits. The county health department, reachable through the Busia County government offices, provides information and assistance with enrollment. All SHA-accredited facilities accept the universal health coverage, making it easy for registered members to seek care at any facility without prior authorization for most services.

Healthcare infrastructure continues to improve with ongoing projects including road expansions to health facilities, additional equipment procurement, and staff training programs. The county’s commitment to universal health coverage positions Busia as a leader in accessible, affordable healthcare delivery in Western Kenya.