KCB Bank Branches in Kericho: Locations and Contacts
Kenya Commercial Bank (KCB) stands as one of Kenya’s leading financial institutions, serving millions of customers across the country since its establishment in 1896. With a legacy spanning over a century, KCB has evolved from a small colonial bank into East Africa’s largest commercial bank by assets and customer base. The bank offers a comprehensive range of financial services including personal banking, corporate banking, investment services, and digital banking solutions through its innovative platforms.
KCB’s commitment to financial inclusion and economic empowerment has made it a cornerstone of Kenya’s banking sector. The bank operates through an extensive network of branches, ATMs, and agency banking points, ensuring that customers in both urban and rural areas have access to quality banking services. In Kericho County, KCB maintains strategic branch locations to serve the vibrant tea-growing region and its diverse economic activities.
Kericho County, located in the South Rift region of Kenya, is renowned for its tea plantations and agricultural activities. The county serves as a major economic hub for the region, with KCB playing a crucial role in supporting local businesses, farmers, and individual customers through tailored financial solutions. The bank’s presence in Kericho underscores its commitment to rural banking and agricultural financing.
KCB Kericho Branch
KCB’s main branch in Kericho serves as the primary banking facility for residents and businesses in Kericho town and surrounding areas. This full-service branch provides comprehensive banking solutions including account opening, loans, foreign exchange services, and corporate banking facilities. The branch is strategically located in the town center, making it easily accessible to customers from various parts of the county.
| Details | Information |
|---|---|
| Location/Address | Kericho Town, Central Business District |
| Postal Address | P.O. Box 30040, Kericho 20200 |
| Phone | 052-21310/4/5 |
| kerichobranch@kcb.co.ke | |
| Branch Code | 106 |
| Opening Hours | Monday – Friday: 8:30 AM – 4:00 PM |
| Saturday Hours | 8:30 AM – 12:00 PM |
| Sunday & Holidays | Closed |
KCB Kericho East Branch
The Kericho East branch extends KCB’s reach to the eastern parts of Kericho County, serving customers in areas that might find it challenging to access the main town branch. This branch focuses on providing convenient banking services to residential areas and supports the growing commercial activities in the eastern corridor of Kericho.
| Details | Information |
|---|---|
| Location/Address | Kericho East, Along Kericho-Nakuru Road |
| Postal Address | P.O. Box 328, Kericho East 20200 |
| Phone | Contact main KCB customer service |
| contactcentre@kcb.co.ke | |
| Branch Code | 328 |
| Opening Hours | Monday – Friday: 8:30 AM – 4:00 PM |
| Saturday Hours | 8:30 AM – 12:00 PM |
| Sunday & Holidays | Closed |
Additional KCB Services in Kericho
Beyond the traditional branch network, KCB has expanded its service delivery through various channels to ensure customers in Kericho have multiple touchpoints for their banking needs. The bank operates several ATMs across Kericho town and surrounding areas, providing 24-hour access to cash withdrawal, balance inquiries, and mini-statements.
KCB’s agency banking network in Kericho County includes numerous agents operating from shops, supermarkets, and business centers. These agents provide basic banking services such as cash deposits, withdrawals, balance inquiries, and mini-statements, bringing banking services closer to customers in rural and peri-urban areas.
Digital Banking Solutions
KCB has invested heavily in digital banking platforms to complement its physical presence in Kericho. Customers can access services through KCB Mobile Banking App, available on both Android and iOS platforms, which allows users to perform transactions, pay bills, apply for loans, and access other banking services remotely.
The bank’s USSD service (*522#) provides a convenient way for customers with basic mobile phones to access banking services without internet connectivity. This service is particularly popular in rural areas of Kericho County where smartphone penetration might be lower.
Customer Support
KCB provides comprehensive customer support through its contact center, available 24 hours with telephone numbers 0711087000, 0711087222, and 0731187000. Customers in Kericho can reach the bank through these numbers for assistance with account issues, product information, or general inquiries.
The standard operating hours for KCB branches are Monday to Friday from 8:30 AM to 4:00 PM, and Saturdays from 8:30 AM to 12:00 PM, with branches closed on Sundays and public holidays.
For customers seeking to visit KCB branches in Kericho, it’s advisable to carry proper identification documents and ensure visits are made within operating hours. The bank continues to enhance its services and expand its presence in Kericho County to better serve the growing customer base and support the region’s economic development.
