1. Head Office
Guardian Bank Limited is a commercial bank in Kenya, regulated by the Central Bank of Kenya, offering a range of financial services including personal, business, and corporate banking solutions to support economic growth and financial inclusion.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Guardian Centre, Biashara Street, P.O. Box 67437-00200, Nairobi, Kenya | Phone: +254 20 2226771, +254 20 2226775, +254 732 167000 Email: info@guardian-bank.com | GUARKENAXXX | Monday–Friday: 8:30 AM–4:30 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
2. Westlands Branch
Guardian Bank Limited provides tailored banking services at its Westlands Branch, catering to individuals and businesses in Nairobi’s vibrant commercial hub with a focus on customer-centric financial solutions.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| The Mall, Westlands Road, P.O. Box 67437-00200, Nairobi, Kenya | Phone: +254 20 4449267, +254 732 167000 Email: westlands@guardian-bank.com | GUARKENAXXX | Monday–Friday: 8:30 AM–4:30 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
3. Mombasa Branch
Guardian Bank Limited’s Mombasa Branch serves the coastal region’s business and individual clients, offering financial products such as loans, savings accounts, and trade finance to support economic activities in the port city.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Orient House, Nyerere Avenue, P.O. Box 89131-80100, Mombasa, Kenya | Phone: +254 41 2221139, +254 732 167000 Email: mombasa@guardian-bank.com | GUARKENAXXX | Monday–Friday: 8:30 AM–4:30 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
4. Eldoret Branch
Guardian Bank Limited’s Eldoret Branch supports the financial needs of clients in the Rift Valley, providing services like business loans, personal banking, and digital banking to foster economic development in the region.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Zion Mall, Uganda Road, P.O. Box 5261-30100, Eldoret, Kenya | Phone: +254 53 2061386, +254 732 167000 Email: eldoret@guardian-bank.com | GUARKENAXXX | Monday–Friday: 8:30 AM–4:30 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
5. Kisumu Branch
Guardian Bank Limited’s Kisumu Branch caters to clients in Western Kenya, offering financial solutions including SME loans, savings accounts, and mobile banking to support the region’s growing economy.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| West End Mall, Achieng Oneko Road, P.O. Box 1903-40100, Kisumu, Kenya | Phone: +254 57 2020547, +254 732 167000 Email: kisumu@guardian-bank.com | GUARKENAXXX | Monday–Friday: 8:30 AM–4:30 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
6. Ngong Road Branch
Guardian Bank Limited’s Ngong Road Branch provides accessible banking services to Nairobi’s suburban clients, offering products like personal loans, business accounts, and digital banking for convenience and growth.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Prestige Mall, Ngong Road, P.O. Box 67437-00200, Nairobi, Kenya | Phone: +254 20 3861394, +254 732 167000 Email: ngongroad@guardian-bank.com | GUARKENAXXX | Monday–Friday: 8:30 AM–4:30 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
Overview of Guardian Bank Limited
Guardian Bank Limited, established in 1996, operates as a tier-three commercial bank under the regulation of the Central Bank of Kenya. It has positioned itself as a key player in Kenya’s financial sector, focusing on delivering innovative banking solutions to individuals, SMEs, and corporate clients. The bank emphasizes financial inclusion, offering products tailored to diverse economic needs, such as personal and business loans, savings accounts, trade finance, and digital banking platforms. With a network of branches strategically located in Nairobi, Mombasa, Eldoret, and Kisumu, Guardian Bank ensures accessibility across urban and regional centers, supporting Kenya’s Vision 2030 goals for economic development.
Financial Products and Services
Guardian Bank provides a wide range of financial products designed to meet the needs of its diverse clientele. Personal banking services include savings accounts, fixed deposit accounts, and personal loans with flexible repayment terms. For businesses, the bank offers SME loans, overdraft facilities, asset financing, and trade finance solutions to support working capital and expansion. Corporate clients benefit from tailored services such as project financing, foreign exchange, and treasury services. The bank’s digital banking platform, accessible via mobile apps and online portals, enables clients to manage accounts, transfer funds, and access services conveniently. Guardian Bank’s commitment to customer-centric solutions ensures that its offerings align with the financial goals of its clients.
Branch Network and Accessibility
The bank’s branch network is designed to serve both urban and regional clients effectively. The Head Office in Nairobi’s Central Business District serves as the operational hub, while the Westlands and Ngong Road branches cater to Nairobi’s commercial and suburban areas. The Mombasa Branch supports the coastal region’s trade and business activities, given the city’s role as a major port hub. In the Rift Valley, the Eldoret Branch addresses the financial needs of agricultural and commercial enterprises, while the Kisumu Branch serves Western Kenya’s growing economic base. Each branch operates with standardized hours, ensuring consistency in service delivery, with Saturday hours accommodating clients with weekday constraints.
Technology and Digital Banking
Guardian Bank has invested in technology to enhance service delivery and customer experience. Its digital banking platform includes mobile banking apps and internet banking services, allowing clients to perform transactions, check balances, and apply for loans remotely. The bank’s adoption of digital solutions aligns with Kenya’s growing demand for cashless transactions and financial inclusion, particularly for clients in underserved areas. Security features such as two-factor authentication and encrypted transactions ensure safe and reliable digital banking services. The bank’s focus on technology also supports its trade finance operations, enabling efficient processing of international transactions for businesses.
Role in Economic Development
Guardian Bank plays a significant role in Kenya’s economic landscape by supporting SMEs, which are critical to job creation and GDP growth. Its SME loan products, with competitive interest rates and flexible repayment terms, enable small businesses to expand, modernize, and contribute to local economies. The bank’s presence in key economic hubs like Mombasa and Eldoret facilitates trade and agricultural financing, aligning with national priorities for food security and industrialization. By offering tailored financial solutions, Guardian Bank supports entrepreneurs, farmers, and corporate entities, contributing to sustainable economic development across Kenya.
Customer Support and Community Engagement
Guardian Bank prioritizes customer satisfaction through dedicated support services and community engagement initiatives. Each branch provides personalized assistance, with contact numbers and emails available for client inquiries. The bank’s customer service team handles issues ranging from account management to loan applications, ensuring prompt resolution. Additionally, Guardian Bank engages in corporate social responsibility programs, supporting education, health, and environmental initiatives in the communities it serves. These efforts strengthen its reputation as a socially responsible institution committed to improving the livelihoods of its clients and their communities.
Competitive Positioning
In Kenya’s competitive banking sector, Guardian Bank distinguishes itself through its focus on personalized services and accessibility. While larger banks dominate the market, Guardian Bank’s tier-three status allows it to be agile, offering customized solutions for niche markets like SMEs and regional businesses. Its strategic branch locations ensure proximity to clients, while its digital banking platform competes with larger institutions in terms of convenience and innovation. The bank’s consistent swift code (GUARKENAXXX) across all branches simplifies international transactions, making it a reliable partner for businesses engaged in global trade.
Future Growth and Expansion
Guardian Bank continues to explore opportunities for growth, including expanding its branch network and enhancing its digital offerings. By leveraging technology and maintaining a customer-focused approach, the bank aims to increase its market share and deepen financial inclusion in Kenya. Potential plans include opening additional branches in underserved regions and introducing new financial products to address emerging needs, such as green financing for sustainable projects. The bank’s commitment to aligning with Kenya’s economic goals positions it as a key player in the financial sector’s future.
