KCB Bank Branches in Eldoret, Locations and Contacts
KCB Bank Group stands as one of East Africa’s leading financial institutions, with an extensive network of over 250 branches across the region. In Kenya alone, the bank operates 192 branches, making it one of the most accessible banking networks in the country. Eldoret, being one of Kenya’s fastest-growing commercial hubs and the capital of Uasin Gishu County, hosts several KCB branches strategically positioned to serve both individual and corporate customers.
The bank has established itself as a trusted partner for businesses, farmers, and individuals in the region, offering a comprehensive range of financial services including savings and current accounts, loans, mortgages, investment products, and mobile banking solutions. With its strong presence in Eldoret, KCB continues to support the economic growth of the North Rift region through innovative banking solutions and excellent customer service.
KCB Eldoret Main Branch
The KCB Eldoret Main Branch serves as the primary banking hub for KCB customers in Eldoret town. Located in the heart of the central business district, this flagship branch offers the full range of KCB banking services and serves as the regional administrative center for KCB operations in the area.
| Detail | Information |
|---|---|
| Location/Address | KCB Building, Along Kenyatta Street, Eldoret |
| Branch Code | 109 |
| Phone Contacts | General Inquiries: +254 711 087001<br>Customer Care: +254 732 187001<br>Main Line: +254 20 2287000 |
| contactcentre@kcb.co.ke | |
| Opening Hours | Monday – Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM<br>Sunday: Closed |
| SMS Banking | 22522 |
KCB Platinum Eldoret Centre Branch
The KCB Platinum Eldoret Centre Branch is strategically located along the busy Eldoret-Nakuru Road, making it easily accessible to customers from various parts of the town. This branch specializes in premium banking services and caters to high-net-worth individuals and corporate clients seeking personalized banking solutions.
| Detail | Information |
|---|---|
| Location/Address | Eldoret – Nakuru Road, Eldoret |
| Branch Code | Contact branch for specific code |
| Phone Contacts | General Inquiries: +254 711 087001<br>Customer Care: +254 732 187001<br>Main Line: +254 20 2287000 |
| contactcentre@kcb.co.ke | |
| Opening Hours | Monday – Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM<br>Sunday: Closed |
| SMS Banking | 22522 |
KCB MTRH Branch
The KCB MTRH (Moi Teaching and Referral Hospital) Branch is conveniently located within the hospital premises, serving the medical community, patients, and their families. This specialized branch understands the unique banking needs of healthcare professionals and provides tailored financial solutions including medical equipment financing and salary processing services.
| Detail | Information |
|---|---|
| Location/Address | KCB MTRH Building, Nandi Road, Eldoret |
| Branch Code | 318 |
| Phone Contacts | General Inquiries: +254 711 087001<br>Customer Care: +254 732 187001<br>Main Line: +254 20 2287000 |
| contactcentre@kcb.co.ke | |
| Opening Hours | Monday – Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM<br>Sunday: Closed |
| SMS Banking | 22522 |
KCB Eldoret East Branch
Located in the Tarita Centre along Ronald Ngala Street, the KCB Eldoret East Branch serves the eastern part of Eldoret town. This branch is popular among small and medium enterprises in the area and offers comprehensive business banking solutions including trade finance, cash management services, and business loans.
| Detail | Information |
|---|---|
| Location/Address | Tarita Centre, Ronald Ngala Street, Eldoret |
| Branch Code | 313 |
| Phone Contacts | General Inquiries: +254 711 087001<br>Customer Care: +254 732 187001<br>Main Line: +254 20 2287000 |
| contactcentre@kcb.co.ke | |
| Opening Hours | Monday – Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM<br>Sunday: Closed |
| SMS Banking | 22522 |
KCB Eldoret West Branch
The KCB Eldoret West Branch serves the western part of Eldoret and surrounding areas. This branch is particularly popular among farmers and agribusiness entrepreneurs, offering specialized agricultural financing solutions, crop loans, and equipment financing to support the region’s vibrant agricultural sector.
| Detail | Information |
|---|---|
| Location/Address | Eldoret West, Uasin Gishu County<br>P.O. Box 5197, Eldoret |
| Branch Code | Contact branch for specific code |
| Phone Contacts | Branch Direct: +254 53 2062257/8<br>Alternative: +254 53 2061313<br>General Inquiries: +254 711 087001 |
| ugandaroad@kcb.co.ke | |
| Opening Hours | Monday – Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM<br>Sunday: Closed |
| SMS Banking | 22522 |
Additional Services and Digital Banking
All KCB branches in Eldoret offer comprehensive banking services including account opening, loan applications, foreign exchange services, and investment advisory services. Customers can also access KCB’s digital banking platforms including KCB Mobile Banking, Internet Banking, and the extensive network of KCB ATMs located throughout Eldoret town.
For urgent inquiries outside banking hours, customers can reach KCB’s 24/7 customer care center through the provided contact numbers or utilize the SMS banking service by texting to 22522. The bank also maintains an active online presence and customers can visit the official KCB website at ke.kcbgroup.com for additional information and online banking services.
Whether you’re looking to open a new account, apply for a loan, or conduct business transactions, KCB’s five strategically located branches in Eldoret ensure that quality banking services are always within reach of the community.
