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Where to find Samsung service center in Nairobi Kenya

Samsung Service Centers in Nairobi, Kenya: Locations, Addresses, and Contacts

Samsung, a globally renowned electronics brand, is known for its commitment to customer satisfaction and product support. In Nairobi, Kenya, Samsung has established service centers to provide top-notch assistance, repairs, and maintenance for their range of products. Whether you’re facing issues with your Samsung smartphone, tablet, television, refrigerator, washing machine, or any other Samsung device, these service centers are your go-to destination for reliable solutions.

Below, we’ve listed some of the major Samsung Service Centers in Nairobi, along with their addresses and contact details:

1. Samsung Customer Service Plaza – Nairobi

Location: Kenyatta Avenue, Nairobi, Kenya

Address: Moi Avenue, Nairobi


  • Phone: +254-20-764-155
  • Email:
  • Working Hours: Monday to Friday: 8:00 AM – 5:00 PM, Saturday: 9:00 AM – 1:00 PM

2. Samsung Customer Service Plaza – Lavington

Location: Lavington Mall, James Gichuru Road, Nairobi, Kenya

Address: Lavington Mall, James Gichuru Road, Nairobi


  • Phone: +254-20-202-4310
  • Email:
  • Working Hours: Monday to Friday: 8:00 AM – 5:00 PM, Saturday: 9:00 AM – 1:00 PM

3. Samsung Customer Service Plaza – Sarit Centre

Location: Sarit Centre, Karuna Road, Nairobi, Kenya

Address: Sarit Centre, Karuna Road, Nairobi


  • Phone: +254-20-202-4311
  • Email:
  • Working Hours: Monday to Friday: 8:00 AM – 5:00 PM, Saturday: 9:00 AM – 1:00 PM

4. Samsung Customer Service Plaza – Thika Road Mall (TRM)

Location: Thika Road Mall (TRM), Nairobi, Kenya

Address: Thika Road Mall (TRM), Nairobi


  • Phone: +254-20-202-4312
  • Email:
  • Working Hours: Monday to Friday: 8:00 AM – 5:00 PM, Saturday: 9:00 AM – 1:00 PM

Services Offered at the Samsung Service Centers:

The Samsung Service Centers in Nairobi offer a wide range of services to cater to your needs, including:

  1. Product Repairs: Experienced technicians are available to diagnose and repair your Samsung devices, ensuring they function at their best.
  2. Product Warranty Support: Get assistance with warranty claims, ensuring that your eligible products are serviced under warranty.
  3. Product Information: Friendly and knowledgeable staff can provide you with product information, user manuals, and guidance on using your Samsung devices.
  4. Genuine Parts: The service centers stock genuine Samsung replacement parts to ensure the quality and reliability of your repairs.
  5. Software Updates: Stay up to date with the latest software updates for your Samsung devices.
  6. Customer Support: Reach out to their dedicated customer support team for any inquiries or assistance you may need.

Samsung Service Centers in Nairobi, Kenya, are your reliable partners for keeping your Samsung devices in optimal condition. Whether it’s a quick fix, warranty support, or general inquiries, these service centers are there to assist you. With their commitment to customer satisfaction and expert technicians, you can trust Samsung to provide top-notch service for your electronics.


Elevate Your Home Life with Samsung Home Appliances

In the world of household technology, few brands are as synonymous with innovation and quality as Samsung. From refrigerators and washing machines to ovens and air conditioners, Samsung has been at the forefront of the home appliance industry, offering cutting-edge solutions to make your daily life more convenient and enjoyable. In this article, we’ll explore the world of Samsung home appliances, delving into their advanced features and how they can transform your home.

Samsung’s Commitment to Excellence

Samsung’s legacy of excellence extends far beyond its renowned smartphones and televisions. With a deep understanding of the evolving needs of modern households, Samsung has consistently raised the bar when it comes to home appliances. Let’s take a closer look at some of their top offerings:

**1. Refrigerators: Samsung refrigerators are a perfect blend of style, functionality, and energy efficiency. They come equipped with features like Twin Cooling Plus™, which keeps your food fresher for longer by maintaining optimal humidity levels in the fridge and freezer compartments. The Family Hub™ refrigerator takes things a step further, with a built-in touchscreen that allows you to manage groceries, sync your family’s schedules, and even stream your favorite music.

**2. Washing Machines: Samsung washing machines are designed to make laundry day a breeze. With features like EcoBubble™ technology, they ensure a deep and thorough clean, even in cold water. The QuickDrive™ series can complete a full wash cycle in just 39 minutes, saving both time and energy. These appliances are also equipped with SmartThings integration, allowing you to control and monitor your washing machine remotely.

**3. Ovens and Cooktops: Samsung ovens and cooktops are a chef’s dream. With convection cooking, precise temperature control, and dual oven options, they make baking and cooking a delight. The Flex Duo™ range even allows you to cook two different dishes at different temperatures simultaneously.

**4. Air Conditioners: Samsung air conditioners offer superior cooling, advanced air filtration, and quiet operation. They also come with features like Wind-Free™ technology, which gently disperses cold air and eliminates uncomfortable drafts, providing a more pleasant cooling experience.

**5. Dishwashers: Samsung dishwashers take the hassle out of cleaning up after a meal. Equipped with Zone Booster™ technology, they ensure that even the dirtiest dishes come out sparkling clean. They are also designed for quiet operation, ensuring a peaceful kitchen environment.

**6. Vacuum Cleaners: Samsung’s robot vacuum cleaners, such as the POWERbot™ series, employ advanced mapping technology to navigate your home efficiently. These devices are designed to tackle dirt, dust, and pet hair, leaving your floors spotless without lifting a finger.

**7. Microwaves: Samsung microwaves are equipped with features like PowerGrill and Slim Fry™ technology, allowing you to brown and crisp your dishes with ease. They offer a range of cooking options for fast and efficient meal preparation.

**8. Smart Home Integration: Many of Samsung’s home appliances are designed to seamlessly integrate into your smart home ecosystem. Through the SmartThings app, you can control and monitor your appliances remotely, receive notifications, and even set up automation for a more efficient home.

The Future of Home Appliances

Samsung’s commitment to innovation and quality continues to drive the home appliance industry forward. Their products are not only reliable and efficient but also designed to enhance your daily life. Whether it’s the convenience of a Family Hub™ refrigerator, the time-saving QuickDrive™ washing machine, or the cooking precision of their ovens and cooktops, Samsung home appliances are dedicated to making your home a better place to live.

Investing in Samsung home appliances means investing in the future of your home. With a focus on technology, sustainability, and user experience, Samsung is set to keep redefining the world of home appliances for years to come. If you’re looking for top-tier appliances that offer both style and substance, Samsung is the brand to trust. Your home deserves nothing but the best, and Samsung is here to provide it.



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