KCB Bank Branches, their Locations and Contacts

Kenya Commercial Bank (KCB) stands as one of East Africa’s most prominent financial institutions, with a rich history spanning over 50 years of banking excellence. KCB Bank has the highest number of branches across East Africa, with over 250 branches and in Kenya we have 192 branches which can be easily located. The bank has established itself as a cornerstone of Kenya’s financial sector, offering comprehensive banking services to individuals, businesses, and institutions across the country.

KCB’s extensive branch network ensures that customers have convenient access to banking services regardless of their location. From bustling urban centers to remote rural areas, the bank maintains a strong presence that facilitates financial inclusion and economic development. Monday – Friday: 8.30 AM – 4.00 PM · Saturdays: 8.30 AM – 12.00 PM · Sundays & Public Holidays – Closed represents the standard operating hours across most branches, though some locations in shopping centers may have extended hours.

The bank’s commitment to customer service is reflected in its multiple communication channels. Contact Centre: +254711087000 +254732187000 +254202287001 · Whatsapp line: +254711087087 · Card Support: +254711087222 These contact options ensure that customers can reach the bank through their preferred communication method, whether for general inquiries, card support, or urgent assistance.

KCB Nairobi Branches

KCB Head Office – Kencom House

As the flagship location of Kenya Commercial Bank, the Head Office branch at Kencom House serves as the central hub for the bank’s operations in Kenya. This strategically located branch in the heart of Nairobi’s Central Business District handles a high volume of transactions and provides comprehensive banking services to corporate clients, government institutions, and individual customers.

KCB Kipande House Branch

The Kipande House branch represents another key location in Nairobi’s financial district, offering convenient banking services to the numerous businesses and government offices in the area. This branch is particularly popular among civil servants and corporate clients due to its proximity to government buildings.

KCB Sarit Centre Branch

Located in one of Nairobi’s premier shopping destinations, the Sarit Centre branch caters to the banking needs of shoppers, businesses within the mall, and residents of the surrounding Westlands area. This branch often has extended operating hours to accommodate the shopping center’s schedule.

KCB Mombasa Branches

KCB Treasury Square Mombasa

As the premier branch on Kenya’s coast, the Treasury Square branch serves as the regional headquarters for KCB’s coastal operations. Located in the heart of Mombasa’s business district, this branch handles significant volumes of trade finance and foreign exchange transactions due to the port city’s international commerce.

KCB Mvita Branch

The Mvita branch serves the diverse population of Mombasa Island, providing essential banking services to residents, tourists, and small businesses. Its strategic location makes it easily accessible to both locals and visitors to the coastal city.

KCB Kisumu Branch

KCB Kisumu Main Branch

Serving as the regional hub for Western Kenya, the Kisumu branch plays a crucial role in facilitating banking services for the lakeside city and surrounding counties. The branch supports the region’s agricultural economy and growing commercial sector.

KCB Nakuru Branch

KCB Nakuru Main Branch

Located in the heart of the Rift Valley, the Nakuru branch serves one of Kenya’s most economically vibrant regions. The branch supports both urban businesses and the surrounding agricultural communities, making it a vital financial hub for the area.

KCB Eldoret Branch

KCB Eldoret Main Branch

The Eldoret branch serves as a key financial center for the North Rift region, supporting the area’s thriving agricultural sector and growing commercial activities. The branch is particularly important for farmers and agribusinesses in the region.

Additional Services and Contact Information

KCB Bank offers various digital banking platforms and customer support services to complement its physical branch network. Whatsapp line: +254711087087 · Card Support: +254711087222 provides customers with convenient ways to access support and services.

The bank’s commitment to accessibility is evident in its comprehensive branch network that spans all 47 counties in Kenya. Each branch is equipped with modern banking technology, including ATMs, point-of-sale systems, and digital banking support to ensure customers receive efficient service regardless of their location.

For customers seeking specific services or branch locations not listed here, KCB maintains an updated branch locator on their website and customer service representatives are available through multiple channels to assist with inquiries. The bank continues to expand its network and upgrade its facilities to meet the evolving needs of Kenya’s dynamic economy.

Whether you’re looking to open a new account, apply for a loan, conduct international transactions, or simply deposit or withdraw funds, KCB’s extensive branch network ensures that quality banking services are never far from reach. The bank’s combination of traditional branch banking and modern digital services positions it as a comprehensive financial partner for individuals and businesses across Kenya.