Standard Chartered Bank Kenya Opening & Closing Hours

Standard Chartered Bank Kenya represents one of the most established international banking institutions operating in the country. With a presence spanning over a century, the bank has built a reputation for delivering world-class banking services to both retail and corporate customers across Kenya.

Throughout the business week, Standard Chartered Bank branches maintain consistent operating hours, opening their doors at 9:00 AM and concluding daily operations at 4:00 PM. This schedule runs from Monday through Friday, providing customers with reliable access to comprehensive banking services during regular business hours. The standardized timing helps customers plan their visits and ensures they can access banking services with predictability.

Recognizing that many customers maintain employment or business commitments during weekdays, Standard Chartered operates select branches on Saturdays. These Saturday banking hours typically run from 9:00 AM until 1:00 PM, offering a four-hour window for customers to conduct essential banking business over the weekend. However, it’s important to note that not all Standard Chartered branches operate on Saturdays, and some specialized services may have limited availability during weekend hours.

Standard Chartered Bank branches remain closed on Sundays across Kenya. This closure supports necessary system maintenance, security updates, and provides staff with appropriate rest periods. Despite branch closures, customers retain access to banking services through the bank’s extensive ATM network, which operates continuously throughout the week. Digital banking channels also remain accessible around the clock.

The operating hours outlined above represent standard schedules for most Standard Chartered branches in Kenya. However, certain locations may observe different timings based on their specific circumstances. Branches situated in major shopping malls, commercial centers, or high-traffic areas might align their hours with the host facility. Priority banking centers and wealth management offices may also maintain specialized schedules tailored to their clientele’s needs.

Standard Chartered observes all official Kenyan public holidays, during which branches typically remain closed. These include New Year’s Day, Good Friday, Easter Monday, Labour Day, Madaraka Day, Idd-ul-Fitr, Mashujaa Day, Jamhuri Day, Christmas Day, and Boxing Day. Some branches may operate on reduced hours during festive seasons, so customers should confirm availability before planning visits during holiday periods.

For transactions requiring significant time and attention, customers should plan to arrive well before closing hours. Complex services such as mortgage applications, investment consultations, business account openings, and international wire transfers often require thirty minutes to an hour or more. Simple transactions like deposits, withdrawals, and balance inquiries can typically be processed more quickly.

Standard Chartered has embraced digital banking innovation, providing customers with sophisticated alternatives to physical branch visits. The SC Mobile Kenya app delivers comprehensive banking functionality, enabling customers to transfer funds, pay bills, purchase airtime, apply for loans, and manage investments from their smartphones. Internet banking through the online platform offers similar capabilities for desktop users. The bank’s relationship managers also provide personalized service via phone and video conferencing for premium customers.

To verify the operating hours of your nearest Standard Chartered branch or to locate additional branches, customers can visit the bank’s official website, use the branch locator tool, call the customer service hotline, or contact their preferred branch directly.