1. Riverside Drive Branch
Prime Bank Limited is a leading commercial bank in Kenya, established in 1992, offering a range of financial services including retail banking, corporate banking, and trade finance, with a commitment to innovative and customer-centric solutions.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Riverside Mews, Riverside Drive, P.O. Box 43825-00100, Nairobi, Kenya | Phone: +254 20 4203000, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
2. Kenyatta Avenue Branch
Prime Bank Limited, incorporated in 1992, is a prominent Kenyan bank providing comprehensive banking services, including SME financing, wealth management, and digital banking solutions, with a focus on financial inclusion.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Prime Bank Building, Kenyatta Avenue, P.O. Box 43825-00100, Nairobi, Kenya | Phone: +254 20 4203000, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
3. Westlands Branch
Prime Bank Limited is a well-established financial institution in Kenya, founded in 1992, offering tailored banking products such as loans, savings accounts, and trade finance to support individuals and businesses.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Pamstech House, Woodvale Grove, Westlands, P.O. Box 43825-00100, Nairobi, Kenya | Phone: +254 20 4203000, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
4. Parklands Branch
Prime Bank Limited, a key player in Kenya’s banking sector since 1992, provides a wide range of financial services, including corporate banking, retail banking, and Islamic banking, to meet diverse customer needs.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Blue Violet Plaza, 3rd Parklands Avenue, P.O. Box 43825-00100, Nairobi, Kenya | Phone: +254 20 4203000, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
5. Mombasa – Biashara Street Branch
Prime Bank Limited, established in 1992, is a trusted Kenyan bank delivering innovative banking solutions, including trade finance, SME loans, and digital banking, with a strong presence in major cities like Mombasa.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Orient House, Biashara Street, P.O. Box 81529-80100, Mombasa, Kenya | Phone: +254 41 2223461, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
6. Mombasa – Nyali Branch
Prime Bank Limited, founded in 1992, is a leading financial institution in Kenya, offering services such as corporate banking, retail banking, and wealth management, with a focus on customer satisfaction and innovation.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Nyali Centre, Links Road, Nyali, P.O. Box 81529-80100, Mombasa, Kenya | Phone: +254 41 4470700, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
7. Kisumu Branch
Prime Bank Limited, a Kenyan bank established in 1992, provides a broad spectrum of financial services, including loans, savings, and trade finance, with a commitment to supporting economic growth in regions like Kisumu.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Alpha House, Oginga Odinga Street, P.O. Box 907-40100, Kisumu, Kenya | Phone: +254 57 2020333, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
8. Eldoret Branch
Prime Bank Limited, incorporated in 1992, is a prominent bank in Kenya offering innovative financial solutions, including SME financing, corporate banking, and digital banking, with a strong presence in Eldoret.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Zion Mall, Uganda Road, P.O. Box 2501-30100, Eldoret, Kenya | Phone: +254 53 2061144, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
9. Nakuru Branch
Prime Bank Limited, established in 1992, is a leading Kenyan bank providing comprehensive banking services, including retail banking, corporate banking, and trade finance, with a focus on supporting businesses in Nakuru.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Polins House, Kenyatta Avenue, P.O. Box 1529-20100, Nakuru, Kenya | Phone: +254 51 2216144, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
10. Industrial Area Branch
Prime Bank Limited, founded in 1992, is a key financial institution in Kenya, offering tailored banking products such as loans, savings accounts, and trade finance to support industrial and commercial growth.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Prime Bank Building, Lunga Lunga Road, Industrial Area, P.O. Box 43825-00100, Nairobi, Kenya | Phone: +254 20 4203000, +254 719 098000 Email: customer.care@primebank.co.ke | KCOKKENA | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
Overview of Prime Bank’s Operations
Prime Bank Limited is a cornerstone of Kenya’s banking sector, serving a diverse clientele through its network of branches across major cities and towns. With a focus on innovation, the bank provides digital banking platforms, including mobile apps and internet banking, enabling customers to access services conveniently. Its product portfolio includes personal and business accounts, loans, trade finance, and Islamic banking, catering to individuals, SMEs, and large corporations. The bank’s commitment to financial inclusion ensures that underserved regions, such as Kisumu and Eldoret, benefit from accessible banking services.
Branch Network and Accessibility
Prime Bank’s strategically located branches in Nairobi, Mombasa, Kisumu, Eldoret, and Nakuru enhance its accessibility to customers across Kenya. The Nairobi branches, including Riverside Drive, Kenyatta Avenue, Westlands, Parklands, and Industrial Area, serve the capital’s diverse economic hubs, from corporate clients in Westlands to industrial businesses along Lunga Lunga Road. Mombasa’s Biashara Street and Nyali branches cater to the coastal region’s commercial and retail banking needs, supporting trade and tourism activities. The Kisumu, Eldoret, and Nakuru branches extend Prime Bank’s reach to Western and Rift Valley regions, supporting agribusiness and SME growth.
Each branch operates with standardized hours, typically from 8:30 AM to 4:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays, ensuring consistent service delivery. The unified swift code, KCOKKENA, facilitates seamless international transactions across all branches. Centralized contact numbers and email ensure customers can reach the bank easily for inquiries or support.
Financial Products and Services
Prime Bank offers a wide range of financial products tailored to meet the needs of its diverse customer base. Retail banking services include savings accounts, current accounts, and fixed deposit accounts with competitive interest rates. For businesses, the bank provides SME loans, asset financing, and trade finance solutions, including letters of credit and guarantees, to support import and export activities. Its Islamic banking division offers Sharia-compliant products, such as Murabaha and Ijara financing, catering to customers seeking ethical banking options.
The bank’s digital banking platforms, including the PrimeMobi app and internet banking, allow customers to perform transactions, pay bills, and manage accounts remotely. Additionally, Prime Bank’s wealth management services provide investment advisory and insurance solutions, ensuring comprehensive financial planning for high-net-worth individuals and businesses.
Role in Economic Development
Prime Bank plays a significant role in Kenya’s economic development by financing key sectors such as agriculture, manufacturing, and trade. Its SME financing programs empower small businesses, fostering entrepreneurship and job creation. The bank’s trade finance services support Kenya’s position as a regional trade hub, facilitating cross-border transactions with efficient processing through its swift code infrastructure. By maintaining branches in industrial and commercial hubs like Nairobi’s Industrial Area and Mombasa’s Biashara Street, Prime Bank supports businesses critical to Kenya’s economic growth.
The bank’s commitment to financial inclusion extends to underserved regions, with branches in Kisumu and Nakuru providing access to credit and savings products for rural and semi-urban communities. This aligns with Kenya’s Vision 2030 goals of promoting equitable economic development. Prime Bank’s partnerships with international financial institutions further enhance its capacity to fund large-scale projects, contributing to infrastructure and industrial development.
Customer-Centric Approach
Prime Bank’s customer-centric approach is evident in its tailored financial solutions and accessible branch network. The bank prioritizes customer service, with dedicated relationship managers at each branch to assist with personalized banking needs. Its centralized customer care line (+254 719 098000) and email (customer.care@primebank.co.ke) ensure prompt resolution of queries. The bank’s investment in digital infrastructure, including ATMs and online banking, enhances convenience, allowing customers to access services beyond branch operating hours.
The consistent operating hours across branches, coupled with Saturday banking, accommodate customers with busy schedules. Prime Bank’s focus on innovation, such as biometric authentication and mobile banking, positions it as a leader in Kenya’s evolving financial landscape, meeting the needs of a tech-savvy population while maintaining traditional banking services.
