1. NCBA Head Office
NCBA Bank Kenya PLC, formed in 2019 through the merger of NIC Bank and Commercial Bank of Africa, is a leading commercial bank in Kenya, offering a wide range of financial services, including retail banking, mobile banking, loans, and investment solutions.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| NCBA Centre, Mara and Ragati Roads, Upper Hill, P.O. Box 30437-00100, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
2. NCBA Riverside Branch
NCBA Bank Kenya PLC, established in 2019, is a prominent financial institution providing comprehensive banking services to individuals, SMEs, and corporates across Kenya and East Africa.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| ICEA Lion Centre, Riverside Drive, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
3. NCBA Lavington Branch
NCBA Bank Kenya PLC, a major player in Kenya’s banking sector since its 2019 merger, delivers innovative financial solutions, including mobile banking and asset finance.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Shell Petrol Station, Opposite Lavington Curve Mall, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
4. NCBA Hilton Branch
NCBA Bank Kenya PLC, formed by the 2019 merger of NIC Bank and CBA, provides a wide array of banking services, fostering financial inclusion and cross-border trade.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Nairobi Hilton Hotel, Watalii Street, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
5. NCBA Nairobi Hospital Branch
NCBA Bank Kenya PLC, a key financial institution since its 2019 formation, offers tailored banking products for individuals and businesses across Kenya.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Along Argwings Kodhek Road, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 9:00 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
6. NCBA Yaya Centre Branch
NCBA Bank Kenya PLC, created in 2019 through a merger, is known for its robust network and services like mobile banking and insurance packages.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Yaya Centre, Argwings Kodhek Road, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
7. NCBA Kilimani Branch
NCBA Bank Kenya PLC, a leading bank since its 2019 merger, supports SMEs and corporates with innovative financial solutions across its extensive branch network.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Sifa Towers, Junction of Lenana Road and Cotton Avenue, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
8. NCBA Lavington Mall Branch
NCBA Bank Kenya PLC, established in 2019, provides a wide range of financial services, including loans and mobile banking, to support Kenya’s economic growth.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Lavington Mall, off James Gichuru Road, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
9. NCBA Mama Ngina Branch
NCBA Bank Kenya PLC, formed through a 2019 merger, offers comprehensive banking services, including personal banking and asset finance, across Kenya.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Mama Ngina Street, International House, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
10. NCBA House Branch
NCBA Bank Kenya PLC, a major financial institution since 2019, provides innovative banking solutions to individuals and businesses across East Africa.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Masaba Road, Upper Hill, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
11. NCBA The Mall Branch
NCBA Bank Kenya PLC, formed in 2019, is a leading bank offering services like mobile banking and investment solutions to cater to diverse client needs.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| The Mall, Westlands, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
12. NCBA ABC Place Branch
NCBA Bank Kenya PLC, established through a 2019 merger, provides a wide range of financial services, including retail and corporate banking, across Kenya.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| ABC Place New Building, Waiyaki Way, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
13. NCBA Kenyatta Avenue Branch
NCBA Bank Kenya PLC, a prominent bank since its 2019 formation, supports financial inclusion with services like mobile banking and loans.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| 680 Hotel, Kenyatta Avenue, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
14. NCBA City Centre Branch
NCBA Bank Kenya PLC, created in 2019, offers a broad range of banking services, including insurance and investment solutions, across its network.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Prudential Building, Wabera Street, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
15. NCBA Parklands Branch
NCBA Bank Kenya PLC, formed through a 2019 merger, provides innovative financial products to support SMEs and individuals across Kenya.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Regal Plaza, Limuru Road, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
16. NCBA Rosslyn Riviera Branch
NCBA Bank Kenya PLC, a leading financial institution since 2019, offers services like mobile banking and asset finance to promote financial inclusion.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Rosslyn Riviera Mall, Limuru Road, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
17. NCBA Ciata City Branch
NCBA Bank Kenya PLC, established in 2019, provides comprehensive banking solutions, including loans and mobile banking, across East Africa.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Ciata City Mall, Kiambu Road, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
18. NCBA Buruburu Branch
NCBA Bank Kenya PLC, formed in 2019, is known for its extensive branch network and services like insurance and personal banking.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| The Point, Rabai Road, off Jogoo Road, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
19. NCBA Embakasi Branch
NCBA Bank Kenya PLC, a major bank since its 2019 merger, supports financial inclusion with innovative banking products across Kenya.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| EVEN Business Park, North Airport Road, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
20. NCBA Sameer Park Branch
NCBA Bank Kenya PLC, established in 2019, offers a wide range of financial services, including mobile banking and investment solutions, across its network.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Sameer Park Building, Mombasa Road, Nairobi, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
21. NCBA Bungoma Branch
NCBA Bank Kenya PLC, formed through a 2019 merger, provides innovative banking solutions, including loans and mobile banking, across Kenya.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Coffee Garden House, Moi Avenue, Bungoma, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
22. NCBA Busia Branch
NCBA Bank Kenya PLC, a leading financial institution since 2019, offers services like asset finance and personal banking to support economic growth.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Benna Plaza, Busia Highway, Busia, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
23. NCBA Changamwe Branch
NCBA Bank Kenya PLC, established in 2019, provides comprehensive banking services, including mobile banking and insurance, across East Africa.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Airport Centre, Ground Floor, Magongo Road, Mombasa, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
24. NCBA Eldoret Branch
NCBA Bank Kenya PLC, formed in 2019, is known for its robust network and services like mobile banking and investment solutions.
| Location/Address | Contacts | Swift Code | Opening/Closing Hours |
|---|---|---|---|
| Zion Mall, Uganda Road, Eldoret, Kenya | Phone: +254 711 056444, +254 732 156444 Email: contact@ncbagroup.com | CBAFKENX | Monday–Friday: 8:30 AM–3:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
Services and Impact
NCBA Bank Kenya PLC operates over 90 branches across Kenya, with a significant presence in Nairobi and other major towns like Mombasa, Eldoret, and Kisumu. The bank’s extensive network facilitates financial inclusion, particularly for underserved communities, as seen with its 99th branch opening in Kawangware. NCBA offers a variety of services, including mobile banking (notably through partnerships like M-Shwari and Fuliza with M-Pesa), retail banking, SME loans, corporate banking, and investment solutions. These services cater to individuals, businesses, and institutions, supporting cross-border trade and economic growth in East Africa.
The bank’s strategic focus on digital banking ensures accessibility through online platforms and ATMs, which provide cash withdrawals, M-Pesa transactions, and cheque deposits. NCBA’s branches are equipped with Cash Deposit Machines (CDMs) and Premier Lounges at select locations, enhancing customer experience. The consistent SWIFT code (CBAFKENX) across branches simplifies international transactions, ensuring seamless processing through the bank’s central system.
Challenges and Opportunities
NCBA faces challenges such as intense competition in Kenya’s banking sector and the need to continuously innovate to meet evolving customer demands. However, its merger has strengthened its market position, enabling it to compete with other major banks. The bank’s expansion into regions like Uganda, Tanzania, and Rwanda presents opportunities to tap into growing East African markets, while its focus on financial inclusion aligns with Kenya’s Vision 2030 goals.
Branch Network and Accessibility
NCBA’s branch network is designed to provide accessibility across urban and rural areas. Nairobi hosts the majority of branches, with key locations like Westlands, Yaya Centre, and Upper Hill serving as financial hubs. Outside Nairobi, branches in towns like Bungoma, Busia, and Changamwe ensure that NCBA’s services reach diverse populations. The standardized operating hours (Monday–Friday: 8:30 AM–3:00 PM, Saturday: 9:00 AM–12:00 PM) provide consistency, though some branches, like Nairobi Hospital, may have slightly adjusted hours to accommodate specific locations.
Financial Products and Innovation
NCBA’s product offerings include personal and business loans, savings accounts, insurance packages, and asset financing. Its mobile banking platform, integrated with M-Pesa, allows customers to access services like M-Shwari and Fuliza, which have revolutionized micro-lending in Kenya. The bank’s focus on tailored investment solutions and corporate banking supports large-scale enterprises, while its SME-focused products empower small businesses, contributing to job creation and economic development.
