Maisha Microfinance Bank Limited Branches, Locations and Contacts

1. Head Office Branch

Maisha Microfinance Bank is the 13th bank to be licensed by Central Bank of Kenya (CBK) as deposit taking entity (Microfinance bank) to offer banking service. The bank has demonstrated remarkable growth, registering 96 percent annual growth rate in terms of assets base from Kes.170million in 2016 to Sh1.67 billion in 2020.

2. Main Branch – Nairobi CBD

Maisha Microfinance Bank Limited serves as crucial financial access points across Kenya, providing essential banking and microfinance services to individuals and small businesses. The institution operates under the motto “Prosper With Us” demonstrating its commitment to customer growth and development.

3. Central Kenya Regional Branch

The Maisha Microfinance Bank Limited Branches are strategically located to serve both urban and rural communities across Kenya. Each branch is designed to provide comprehensive microfinance and banking services tailored to meet the unique needs of local customers.

4. Customer Service Center

Maisha Microfinance Bank maintains active customer engagement through multiple channels, ensuring accessibility for all customers across different platforms and service needs.

5. Digital Banking Hub

The bank has embraced digital transformation to complement its physical branch network. Maisha Microfinance Bank Limited Branches complement their physical presence with robust digital banking solutions, ensuring customers can access services beyond traditional branch hours.

6. Agent Banking Network

The institution provides agent banking services through authorized agents with extended hours for basic banking services. This network extends the bank’s reach to underserved communities across Kenya.

7. Business Banking Center

The bank offers specialized programs designed to serve specific customer segments including small businesses and entrepreneurs. The business banking center focuses on commercial and SME banking services.

8. Microfinance Services Hub

Licensed and regulated by Central Bank Of Kenya, Maisha exists to positively transform enterprises and communities through accessible microfinance solutions tailored for various economic sectors.

9. Insurance Services Branch

The bank provides various insurance products and services as part of its comprehensive financial solutions portfolio, serving customers who require both banking and insurance services under one roof.

10. Mobile Money Integration Center

The bank has integrated mobile money services to provide seamless financial transactions for customers who prefer mobile-based banking solutions, connecting traditional banking with mobile payment platforms.

11. Youth and Women Banking Services

The bank offers specialized programs for women entrepreneurs and youth customers, including women-focused loan products and youth accounts with financial literacy programs.

12. Rural Community Banking Services

The bank extends its services to rural communities through various channels, ensuring that customers in remote areas have access to modern banking services and microfinance solutions.

13. Corporate Banking Services

For larger businesses and corporate clients, the bank provides specialized corporate banking services with dedicated relationship management and customized financial solutions.

14. International Banking Services

For customers requiring international banking services, money transfers, and foreign exchange services, the bank provides specialized support through its international banking desk.

15. Treasury and Investment Services

The bank offers treasury and investment services for customers seeking to grow their wealth through various investment products and treasury management solutions.

Note: For the most current branch locations and operating hours, customers are advised to contact the 24/7 call centre at 0709 567 000. Maisha Microfinance Bank has joined the Kenya Bankers Association (KBA) membership, demonstrating the bank’s commitment to industry best practices and regulatory compliance.