Nairobi has become an important business and employment hub in East Africa, with companies increasingly outsourcing functions such as staffing, payroll administration, recruitment, cleaning, security, customer support, administrative work, and other non-core operations. Outsourcing allows organizations to access specialized skills and flexible workforce solutions without necessarily building every function internally.
The following are five notable agencies providing outsourcing-related services in Nairobi, Kenya, selected based on the range of outsourcing, staffing, HR, payroll, and workforce-management services publicly listed by the agencies themselves.
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1. Outsource Pro EA
Outsource Pro EA is a Nairobi-based outsourcing platform connecting households, businesses, hotels, hospitals, property managers, and institutions with vetted professionals across a range of service categories. Its model covers both workforce placement and outsourced professional services.
According to its current website, Outsource Pro EA has more than 3,200 vetted professionals, serves over 850 organizations, and has coverage across more than 25 locations. Its listed categories include domestic and household staff, security personnel, cleaning and facility management, skilled trades, healthcare, and other professional support services.
One of the notable aspects of the agency is its emphasis on vetting. The company says its professionals undergo identity and background verification, reference checks, skills or certification reviews where applicable, and profile screening before being listed. Organizations can submit a staffing requirement, receive shortlisted professionals, interview candidates, and proceed with onboarding.
For businesses, this approach can be useful where the requirement is not simply traditional recruitment but obtaining an outsourced worker or service provider for an ongoing operational need.
Services offered
| Outsourcing area | Examples |
|---|---|
| Domestic staffing | Housekeepers, nannies, cooks and gardeners |
| Security | Security guards, patrol and close-protection personnel |
| Cleaning | Office cleaners, fumigation teams and janitorial workers |
| Skilled work | Technicians, tradespeople and other specialists |
| Healthcare | Healthcare-related staffing and support |
| Corporate staffing | Outsourced professionals for organizations and institutions |
Contact information
Outsource Pro EA
Head Office: Westlands, Nairobi, Kenya
Phone: 0722 466 091
Email: info@outsource.co.ke
Website: outsource.co.ke
2. Bestcare Manpower Services
Bestcare Manpower Services is another prominent Nairobi-based workforce outsourcing and recruitment agency serving businesses across Kenya. Its service portfolio includes labour outsourcing, Employer of Record solutions, contractor management, Recruitment Process Outsourcing, direct sourcing, managed services, and temporary and contract staffing.
The agency says it has made more than 5,000 placements and works with more than 500 client companies, while its services cover sectors including domestic staffing, corporate and office staffing, construction, hospitality, healthcare, security, banking, and finance.
Bestcare is particularly relevant to organizations looking for labour outsourcing and workforce administration rather than a one-time recruitment exercise. Its outsourcing services include administrative personnel, security personnel, cleaners and housekeeping staff, warehouse and logistics workers, industrial workers, production assistants, machine operators, packaging staff, and technical personnel.
For companies seeking to transfer some of the administrative burden associated with employment to an external provider, Bestcare also advertises Employer of Record and workforce-management services.
Contact information
Bestcare Manpower Services
Location: Nairobi, Kenya; office listed at Mpaka Plaza, Westlands
Phone: 0709 004 600 / 0722 466 091
WhatsApp: 0709 004 600
Email: info@bestcaremanpowerservices.co.ke
Website: bestcaremanpowerservices.co.ke
Businesses can use outsourcing to reduce the administrative burden associated with recruitment, payroll, workforce deployment and employee management while maintaining focus on their core operations.
3. Flexi Personnel
Flexi Personnel is a long-established HR solutions and outsourcing company headquartered in Nairobi. The company says it was founded in 2008 and has developed into a provider of HR outsourcing and Employer of Record services across more than 45 African countries.
Its outsourcing portfolio is particularly suitable for organizations that require formal workforce management and HR administration. Flexi Personnel provides staff outsourcing, Employer of Record services, payroll and tax administration, HR consultancy, executive recruitment, expatriate services, psychometric assessments, interim management, and technology recruitment.
Its staff outsourcing services include employee benefits management, HR compliance support, training and development, payroll and tax remittance, leave and exit management, temporary employee outsourcing, fixed-contract staffing, and employee records management.
The company also provides Employer of Record solutions for businesses expanding into Kenya. Its Kenya EOR offering includes payroll, tax, HR administration and support relating to employment compliance.
This makes Flexi Personnel a potentially suitable option for multinational organizations, companies entering new African markets, and established businesses that require professional HR infrastructure alongside outsourced employees.
Contact information
Flexi Personnel
Address: Marsabit Plaza, 2nd Floor, Ngong Road, Nairobi
Phone: +254 709 661 000 / +254 727 394 877
Email: [email protected]
Website: flexi-personnel.com
4. Corporate Staffing Services
Corporate Staffing Services is a Nairobi HR and recruitment firm offering recruitment, executive search, HR consultancy, payroll outsourcing, HR outsourcing, compliance support, corporate training and related workforce services.
The company states that it has worked with employers in Kenya for more than 15 years and supports businesses, multinational companies, NGOs, development organizations, government institutions and international organizations operating in Kenya.
Corporate Staffing’s outsourcing-related services are centered heavily around the human-resource function. Businesses can engage the company for payroll processing, HR outsourcing, recruitment and talent acquisition, HR policy development, HR audits, performance-management systems, employee-relations advisory, and other HR projects.
This makes the company worth considering when an organization wants to outsource specific HR functions while retaining control over its broader business operations. Its recruitment and executive-search capabilities can also be useful for organizations requiring more specialized professional talent.
Contact information
Corporate Staffing Services
Address: 3rd Floor, Mayfair Suites, Westlands, Nairobi, Kenya
Employers’ phone: 0797 452 211 / 0796 630 043
Website: corporatestaffing.co.ke
5. Brites Management Services
Brites Management Services Limited is a Nairobi-based recruitment and HR consultancy firm offering staff and casual outsourcing as part of its broader HR solutions. The company describes itself as providing recruitment, headhunting, labour outsourcing, payroll management, staff training, performance management and other HR services.
Its staff outsourcing services cover a relatively broad range of operational personnel. The company lists casual workers, cleaners, telesales staff, sales teams, maintenance workers, clerical staff, product-promotion workers, merchandisers, data-entry staff, packaging staff, production personnel, drivers and riders.
Brites also offers outsourced online workers for assignments such as research, data entry, document typing, information technology, graphic design, accounting, administration, article writing and complex form filling.
The agency can therefore be relevant to companies that need temporary employees, casual labour, project-based workers or external support for administrative and digital workloads.
Contact information
Brites Management Services Limited
Address: 2nd Floor, Vision Plaza, Mombasa Road, Nairobi, Kenya
Phone: +254 721 869 782, +254 780 869 782
Email: info@britesmanagement.com
Website: britesmanagement.com
Comparing the Five Nairobi Outsourcing Agencies
| Agency | Key outsourcing strengths | Particularly suitable for |
|---|---|---|
| Outsource Pro EA | Vetted professionals, domestic staffing, cleaning, security, skilled trades and institutional staffing | Businesses, institutions, property managers and households |
| Bestcare Manpower Services | Labour outsourcing, EOR, contractor management, RPO, industrial and corporate staffing | SMEs, large employers, hotels, factories and institutions |
| Flexi Personnel | Staff outsourcing, EOR, payroll, tax administration and HR compliance | Local and international companies with structured HR needs |
| Corporate Staffing Services | Recruitment, payroll outsourcing, HR outsourcing, consultancy and executive search | Professional, corporate and management-level staffing |
| Brites Management Services | Labour outsourcing, casual staffing, online workers and payroll/HR services | Companies needing flexible, temporary or project-based workers |
How to Choose an Outsourcing Agency in Nairobi
The best outsourcing company depends on the particular function a business wants to delegate. A company looking for cleaners, security officers, domestic staff or skilled support personnel may prioritize an agency with a broad pool of operational workers. An international company establishing operations in Kenya may instead prioritize an agency with Employer of Record, payroll and employment-compliance capabilities.
Businesses should also compare the agency’s recruitment and vetting process, replacement policy, workforce supervision arrangements, payroll administration, contract structure, statutory compliance procedures and customer support.
It is also important to establish exactly what is included in the outsourcing fee. Depending on the arrangement, charges may cover recruitment, employee administration, payroll processing, statutory deductions, supervision, replacement, uniforms, equipment or other services.
Outsourcing in Nairobi now encompasses much more than traditional recruitment. Businesses can outsource entire workforce-management functions, individual staff categories, payroll administration, HR processes, temporary labour, cleaning, security, logistics, digital assignments and specialized professional services.
The five agencies above—Outsource Pro EA, Bestcare Manpower Services, Flexi Personnel, Corporate Staffing Services and Brites Management Services—represent different approaches to the Nairobi outsourcing market. Companies should obtain a detailed quotation and service proposal from their preferred providers and compare the scope of work, contractual responsibilities and total cost before making a decision.
Information and contact details in this article are based on the agencies’ publicly available websites and should be confirmed directly with each provider before engagement.