Finding reliable appliance repair in Nairobi has never been easier. Achi Systems bridges the gap between appliance owners and certified repair technicians across all Nairobi suburbs — for washing machines, refrigerators, cookers, televisions and every household appliance you depend on daily.
Our network of certified technicians handles appliance repair in Nairobi across all major household appliance categories. Whether it's a simple fault or a complex mechanical failure, we connect you with the right specialist.
01
Washing Machines
Washing machines are among the most frequently repaired appliances in Nairobi households. Our technicians handle all washing machine faults — from drum bearing failures, motor breakdowns, and pump blockages to electronic control board errors, door seal leaks, and spin cycle failures. We service front-loading, top-loading, and semi-automatic machines from all major brands including Samsung, LG, Bosch, Whirlpool, Hotpoint, and Miele. Whether your machine won't start, fills with water but doesn't spin, stops mid-cycle, or makes loud banging noises during operation, our specialists diagnose the root cause quickly and source genuine parts for lasting repairs. We also offer preventive maintenance packages to extend your machine's lifespan and prevent costly breakdowns before they happen. Same-day service is available across most Nairobi neighborhoods.
02
Refrigerators & Freezers
A malfunctioning fridge in Nairobi's climate means spoiled food and costly losses within hours. Our refrigerator technicians respond quickly to cooling failures, compressor problems, thermostat faults, and ice maker malfunctions. We service single-door, double-door, side-by-side, and French-door refrigerators from all brands — Samsung, LG, Hotpoint, Ramtons, Bosch, and more. Common faults we address include the fridge not cooling at all, freezing everything in the fresh food compartment, making unusual noises, leaking water from the bottom, excess frost build-up, and doors that don't seal properly. Our technicians carry diagnostic equipment to assess gas levels, check compressor performance, test thermostats, and evaluate electrical components on the spot. We stock commonly needed parts including compressors, thermostats, fans, and door seals to minimise downtime and get your fridge running efficiently again as quickly as possible.
03
Cookers & Gas Stoves
Cooker faults range from mildly inconvenient to genuinely dangerous, making professional repair essential. Achi Systems connects you with certified cooker technicians in Nairobi who handle gas leaks, faulty ignition systems, non-heating oven elements, broken thermostats, and damaged burner caps. We service freestanding gas cookers, electric cookers, dual-fuel ranges, and built-in hobs from brands like Ramtons, Lyons, Scanfrost, Elba, Ariston, and Whirlpool. Common cooker problems our technicians address include burners that won't ignite, uneven heat distribution, oven doors that don't seal, temperature inaccuracies, and faulty electric timers. Our team ensures all gas appliance repairs comply with safety standards and perform thorough post-repair leak tests before leaving. Regular cooker servicing is also recommended to clean burner jets, check gas connections, calibrate oven temperatures, and ensure your appliance operates efficiently and safely for your family.
04
Ovens & Microwave Ovens
Both conventional and microwave ovens require specialist knowledge to repair safely and effectively. Our oven technicians handle heating element replacements, fan motor failures, broken door hinges, faulty control panels, and thermostat calibration for conventional ovens. For microwave ovens, we address magnetron failures, turntable motor faults, door latch problems, sparking inside the cavity, and complete power failures. We service countertop, built-in, and combination microwave-oven units from brands including Samsung, LG, Panasonic, Sharp, Bruhm, and Ramtons. Given the high-voltage components inside microwave ovens, it is critical that repairs are handled only by trained technicians — attempting DIY repairs can be extremely dangerous. Our professionals carry appropriate safety equipment and diagnostic tools to identify faults quickly, source the correct replacement parts, and restore your oven or microwave to full working order with a service warranty included.
05
Dishwashers
Dishwashers are increasingly common in Nairobi homes and commercial kitchens, and our technicians are experienced in diagnosing and repairing all dishwasher brands and models. Common dishwasher faults we handle include water not draining after a cycle, the dishwasher not filling with water, dishes coming out dirty or still greasy, unusual noises during operation, water leaking onto the floor, the door latch not engaging, error codes appearing on the display panel, and the appliance refusing to start. We service Bosch, Siemens, Miele, AEG, Zanussi, Electrolux, and other premium brands commonly found in Nairobi homes. Our technicians check spray arms, filters, pumps, inlet valves, door seals, and control boards systematically to identify the exact cause of the fault. We carry common dishwasher parts in stock to ensure quick turnaround and minimal disruption to your kitchen routine. Preventive maintenance cleaning services are also available to extend the life of your dishwasher.
06
Water Dispensers
Water dispensers are essential fixtures in most Nairobi offices and homes, and faults can disrupt an entire day's operations. Our technicians are experienced in repairing both bottled and point-of-use (POU) water dispensers from all major brands including Ramtons, Vitron, Tornado, Mika, and Von Hotpoint. Common faults we address include no cold water being dispensed, the hot water function not working, water leaking from the tap or reservoir, strange taste or odour in the dispensed water, compressor failure, thermostat problems, and complete electrical failure. Fridge-cooler combination units are also fully supported. We service floor-standing, countertop, and mini water dispenser models. All repairs are carried out using genuine or approved compatible parts, and our technicians test the unit thoroughly for correct temperature output on both hot and cold settings before completion. We also recommend periodic internal cleaning and sanitisation of your water dispenser to maintain water quality and hygiene standards for your family or office staff.
07
Tumble Dryers
Tumble dryers are a significant investment and require specialist repair to avoid further damage when faults occur. Our Nairobi technicians handle all tumble dryer repairs including heating element failures, broken drum belts, seized drum bearings, blocked lint filters, faulty thermostats and thermal fuses, motor problems, and control board errors. We service vented, condenser, and heat-pump dryer models from brands like Bosch, Siemens, LG, Samsung, and Hotpoint. If your dryer runs but produces no heat, takes excessively long to dry clothes, stops mid-cycle, makes grinding or squealing noises, or gives off a burning smell during operation, our technicians will diagnose and resolve the issue efficiently. Tumble dryer repairs in Nairobi require sourcing specialised parts, and we maintain strong supplier relationships to minimise parts lead times. Our team provides home visit services across all Nairobi estates including Karen, Gigiri, Muthaiga, Spring Valley, Lavington, and Runda, ensuring your dryer is back in working order with minimum disruption to your household routine.
08
Televisions
Television faults range from minor software glitches to complex panel replacements requiring specialist expertise. Our Nairobi TV technicians diagnose and repair all types of televisions including LED, OLED, QLED, Smart TVs, and older plasma and LCD models from Samsung, LG, Sony, TCL, Hisense, Skyworth, and other brands. Common TV problems we handle include no picture with sound present, distorted or discoloured display, horizontal or vertical lines on screen, backlighting failure causing a dark screen, no sound, HDMI port faults, SmartTV connectivity and software issues, remote control problems, and complete power failures. Our team performs board-level repairs including power supply board, main board, and T-con board replacements. We also handle screen panel replacements where economically viable. Technicians bring the necessary diagnostic equipment and tooling for on-site television repairs at your home or office throughout Nairobi, with transparent pricing given upfront before any repair work commences to ensure you can make an informed decision.
09
Hobs & Induction Cooktops
Built-in hobs and induction cooktops require delicate handling due to their integration into kitchen worktops and the complexity of their electronic components. Our technicians in Nairobi are experienced in servicing gas hobs, ceramic hobs, and induction cooktops from brands including Bosch, Siemens, Electrolux, AEG, Gorenje, Elba, and Ariston. Gas hob faults we repair include broken igniters, clogged burner jets, faulty gas valves, and cracked glass surfaces. For ceramic and induction hobs, we handle heating element failures, cracked glass panels, touch control malfunctions, error code faults, and complete power failures. Induction hob repairs in particular require specialist knowledge of high-frequency electronics and safety procedures. We advise clients on whether repair or replacement is the more economical option, and provide transparent quotations before proceeding. Post-repair testing confirms all cooking zones heat to correct temperatures, controls respond properly, and safety cut-off systems function as designed. Hob repairs come with a 90-day workmanship warranty for your peace of mind.
10
Microwave Ovens
Microwave oven repair in Nairobi requires trained technicians due to the dangerous high-voltage capacitors inside the unit that can retain a lethal charge even when unplugged. Our specialists are fully trained and equipped to safely discharge capacitors and perform all internal repairs. We handle magnetron replacements, door switch faults, turntable motor failures, control panel issues, transformer problems, and complete power failures across all microwave brands including Samsung, LG, Panasonic, Sharp, Bruhm, Ramtons, and Mika. We service countertop, over-the-range, built-in, and combination microwave-convection oven models. Symptoms we diagnose include the microwave running but not heating food, sparking or arcing inside, the turntable not rotating, the microwave tripping the house power supply, display errors, and unusual smells during operation. Our technicians will provide an honest assessment of whether repair is cost-effective compared to replacement, ensuring you make the best financial decision for your home. All microwave repairs come with tested quality assurance and genuine replacement parts wherever available.
11
Gas Ovens & Ranges
Gas ovens and ranges are a popular choice in Nairobi kitchens due to their cooking performance and cost efficiency during power outages. However, gas appliance faults must always be taken seriously due to the safety risks involved. Our certified gas technicians handle thermocouple replacements, faulty gas solenoid valves, broken ignition systems, oven thermostat calibration, door seal replacement, and cooling fan failures across all gas oven and range brands. We service Lyons, Elba, Ariston, Tecnogas, Scanfrost, and other gas range brands commonly sold in Kenya. Safety is our top priority — our technicians always perform comprehensive gas leak checks using approved detection equipment before and after every repair, and all work is carried out in compliance with relevant safety standards. We also advise clients on safe gas appliance use, ventilation requirements, and when appliances should be replaced for safety reasons. Regular servicing of gas ovens in Nairobi is strongly recommended annually to maintain safe and efficient operation, keep burners clean and correctly calibrated, and check that all safety thermocouple devices are functioning as designed.
12
Small & Other Appliances
Beyond the major household appliances, Achi Systems also connects Nairobi residents with technicians who handle a wide range of small and commercial appliances. This includes electric kettles, food processors, blenders, stand mixers, coffee machines, electric irons, air conditioners, ceiling fans, water heaters, electric shower units, vacuum cleaners, juice extractors, and bread makers. Commercial clients can also access technicians for catering equipment including industrial cookers, chest freezers, display fridges, soft-serve machines, and vending machines. Our platform is designed to be the single most reliable resource for appliance repair in Nairobi — covering every appliance category under one accessible service. If you cannot find your specific appliance type listed here, simply call or WhatsApp us on 0720 500 058 and our team will identify the right specialist from our network and connect you promptly. We continuously add new technician profiles to our directory to ensure comprehensive coverage of all appliance categories across every Nairobi neighbourhood and surrounding areas including Kiambu, Machakos, and Kajiado.
Our Services
What Our Technicians Offer
From first diagnosis to full repair and ongoing maintenance, our network covers every aspect of appliance repair in Nairobi. Here are the key service categories available through the Achi Systems platform.
Appliance Installation
Professional installation of new appliances including washing machines, dishwashers, ovens, hobs, water dispensers, and air conditioners. Our technicians ensure correct connection to plumbing, gas, and electrical supply, test all functions, and brief you on safe operation before leaving.
Fault Diagnosis & Troubleshooting
Accurate diagnosis is the foundation of effective repair. Our technicians use professional diagnostic tools to identify the root cause of appliance faults quickly and accurately — saving you money by fixing the real problem rather than guessing and replacing unnecessary parts.
Appliance Repair
Comprehensive repair services for all household appliances across Nairobi. Whether it's a simple component replacement or a complex board-level repair, our certified technicians restore appliances to full working condition using genuine or approved replacement parts with a workmanship warranty.
Appliance Maintenance & Service
Preventive maintenance extends appliance lifespan and reduces unexpected breakdowns. Our technicians offer scheduled servicing for refrigerators, washing machines, air conditioners, and other major appliances — cleaning components, checking seals and connections, and optimising performance before faults develop.
Parts Sourcing & Replacement
Sourcing genuine appliance parts in Nairobi can be challenging. Achi Systems technicians have established supply chains for genuine and approved compatible parts for all major appliance brands. We source compressors, motors, heating elements, control boards, door seals, belts, and other components efficiently.
Appliance Moving & Disposal
Safe transportation and responsible disposal of old or broken appliances. Our team handles careful disconnection, loading, and transport of heavy appliances during home moves or renovations. We also offer environmentally responsible disposal and recycling of end-of-life appliances across Nairobi.
Listed Providers
Trusted Appliance Repair Service Providers in Nairobi
These are some of the well-known appliance repair service providers available through the Achi Systems platform. Each provider is independently operated and offers professional appliance repair in Nairobi across multiple appliance categories.
BestApplianceRepairs
A leading multi-brand appliance repair company in Nairobi with over a decade of experience servicing washing machines, refrigerators, cookers, ovens, and dishwashers. Known for fast response times and certified technicians serving all Nairobi zones.
Imperial Appliances offers professional repair and maintenance for all major household and commercial appliances. Specialising in premium brand servicing, they are a trusted name for quality repair work with genuine parts and manufacturer-level expertise across Nairobi.
Specialists in refrigerator and freezer repair in Nairobi, offering same-day callout services for all fridge brands. From compressor replacements to gas recharging and thermostat calibration, their team restores cooling performance quickly and affordably.
Dedicated washing machine repair specialists serving Nairobi with expert knowledge of front-loaders, top-loaders, and semi-automatic machines. They carry a comprehensive range of spare parts and offer rapid diagnosis and repair to minimise laundry downtime for households and laundries.
A comprehensive multi-appliance repair platform connecting Nairobi customers with vetted technicians across all appliance categories. Repair.co.ke offers transparent pricing, online booking, and verified customer reviews to make finding reliable appliance repair in Nairobi effortless.
Bestcare Appliance Repair is one of Nairobi's most recognised appliance service brands, known for reliability, affordability, and professionalism. They service washing machines, fridges, cookers, dishwashers, and TVs with a large team of certified technicians available seven days a week.
Why Use Achi Systems for Appliance Repair in Nairobi
Not all appliance repair platforms in Nairobi are equal. Here's why homeowners and businesses consistently choose Achi Systems when they need reliable appliance repair in Nairobi.
Reliability You Can Count On
Every technician listed on our platform is vetted, background-checked, and has a verifiable service history. We only list service providers with demonstrated reliability — consistent callout attendance, professional conduct, and follow-through on commitments. When you book through Achi Systems, you can trust that the technician will show up, communicate clearly, and complete the work as agreed. Our growing database of customer reviews helps maintain accountability across all listed providers, ensuring standards remain high and unreliable technicians are removed from the platform promptly.
Over 10 Years of Experience
Achi Systems has been connecting Nairobi residents with service providers since 2015. Over that decade, we have built deep expertise in understanding what homeowners need from appliance repair in Nairobi — fast response, transparent pricing, genuine parts, and quality workmanship. Our platform reflects lessons learned from thousands of successful service connections, and our established relationships with the best appliance repair companies in Nairobi ensure you always have access to technicians who know what they're doing and stand behind their work with real service warranties.
Certified Technicians
All technicians in our network hold relevant technical certifications and product training from appliance manufacturers or accredited technical institutes. For gas appliance repairs, we only list technicians with valid gas installation and maintenance certification. For electronic repairs, our technicians have formal electronics training and practical product-specific experience. Certification matters because it means the technician understands the appliance they're working on at a deeper level — making accurate diagnoses, handling components safely, and delivering repairs that last rather than temporary fixes that fail again within weeks.
Affordable, Transparent Pricing
Pricing opacity is one of the biggest frustrations with appliance repair in Nairobi. Achi Systems addresses this directly by requiring all listed technicians to provide upfront diagnostic and repair quotations before commencing work. You are never surprised by hidden charges or inflated parts prices. Our platform also enables price comparison between providers, and we publish estimated repair cost ranges to help you understand what fair pricing looks like. Affordable doesn't mean cheap — it means you receive genuine value: quality parts, skilled labour, and a warranty on the work done at a price that makes sense for your budget.
Fast, Same-Day Service
Appliance breakdowns rarely happen at convenient times. When your fridge stops cooling or your washing machine floods, you need fast action. Achi Systems maintains a large enough network of technicians across Nairobi to offer same-day or next-day service in most cases. Our streamlined matching process connects you with the nearest available qualified technician for your specific appliance, reducing wait times significantly compared to calling individual companies. Emergency callout services are also available for situations where delayed repair could cause further damage or significant household disruption.
Genuine Spare Parts
One of the most common complaints about appliance repair in Nairobi is the use of substandard counterfeit parts that fail quickly after repair. Achi Systems technicians are committed to using genuine OEM parts or approved compatible alternatives that meet manufacturer specifications. Our technicians maintain relationships with authorised parts suppliers and importers, giving them access to genuine components for Samsung, LG, Bosch, Hotpoint, Whirlpool, and other major brands. Using the right parts the first time means your appliance performs correctly after repair, lasts longer, and doesn't require the same component to be replaced again within months — saving you money in the long run.
See It In Action
Appliance Repair in Nairobi — How It Works
Watch how our platform connects appliance owners with trusted technicians across Nairobi for fast, professional service. Getting quality appliance repair in Nairobi has never been simpler — call, get matched, and have your appliance fixed.
1
Contact Us Call or WhatsApp 0720 500 058 to describe your appliance fault.
2
Get Matched We connect you with the right certified technician for your appliance and location.
3
Technician Visits The technician comes to you, diagnoses the fault, and provides a transparent quotation.
4
Appliance Fixed Repair is completed with genuine parts and a workmanship warranty for your peace of mind.
Thousands of Nairobi homeowners have used the Achi Systems platform to find reliable appliance repair. Here's what some of them experienced.
"I found a certified technician through Achi Systems to fix my Samsung fridge within two hours of calling. The repair was done professionally, the cost was exactly as quoted, and the fridge has been running perfectly for three months. Genuinely the best resource for appliance repair in Nairobi."
CM
Caroline Muthoni
Homeowner, Kilimani
"Our Bosch dishwasher stopped draining and I had no idea who to call. Achi Systems connected me with a specialist within the hour. He arrived the same afternoon, diagnosed the blocked pump, and had it working again by evening. Fast, affordable, and professional — highly recommended."
PO
Peter Ochieng
Tenant, Spring Valley
"I was struggling to find someone reliable for washing machine repair in Nairobi. After a few bad experiences, a friend recommended Achi Systems. The technician they sent was punctual, explained the problem clearly, used a genuine drum bearing, and charged a fair price. Will definitely use again."
RW
Ruth Wanjiku
Homeowner, Kasarani
"My gas cooker had a faulty thermocouple and burner ignition problems. The Achi Systems platform made it very easy to find a certified gas technician in Lavington. The repair included a full safety check and gas leak test. Very thorough work and I feel safe using my cooker again. Excellent service."
DM
David Mutua
Homeowner, Lavington
"I manage a rental property in Nairobi and appliance breakdowns are a constant headache. Achi Systems has become my go-to platform for appliance repair in Nairobi. Fast matching, reliable technicians, fair pricing — it has genuinely reduced the stress of property management significantly for me."
AN
Agnes Njeri
Property Manager, Westlands
"My LG television had a power supply board failure and I was told by one technician it needed a new screen — which would have cost as much as a new TV. The Achi Systems technician correctly diagnosed the actual fault, sourced the right board, and repaired it for a fraction of the cost. Very honest service."
SK
Simon Kamau
Homeowner, Karen
Service Directory
Latest Appliance Service Listings
Browse the most recently added appliance repair and service providers in our directory. All listings are for appliance repair in Nairobi and surrounding areas.
The table below provides estimated cost ranges for common appliance repair in Nairobi. Actual costs depend on fault severity, parts required, and the service provider. Use this as a fair pricing reference when getting quotes.
Appliance
Service Type
Estimated Cost (KSh)
Typical Duration
Notes
Washing Machine
Diagnostic / Callout
500 – 1,000
30–60 min
Fee often deducted from repair cost
Washing Machine
Pump / Drain Repair
2,500 – 5,000
1–2 hours
Includes parts & labour
Washing Machine
Drum Bearing Replacement
4,000 – 9,000
2–4 hours
Labour-intensive; varies by brand
Washing Machine
Control Board Repair/Replace
5,000 – 12,000
1–3 hours
Board availability may affect lead time
Refrigerator / Fridge
Diagnostic
500 – 1,000
30 min
Gas check included
Refrigerator / Fridge
Gas Recharge (Refrigerant)
3,000 – 6,000
1–2 hours
Price varies by gas type & amount
Refrigerator / Fridge
Compressor Replacement
8,000 – 18,000
2–4 hours
Parts sourcing may take 1–3 days
Refrigerator / Fridge
Thermostat / Fan Replacement
2,000 – 4,500
1 hour
Usually same-day completion
Gas Cooker / Oven
Ignition / Thermocouple Repair
1,500 – 3,500
1 hour
Gas safety check included
Gas Cooker / Oven
Burner Replacement
2,000 – 5,000
1–2 hours
Per burner; price varies by size
Electric Oven
Heating Element Replacement
2,500 – 6,000
1–2 hours
Top/bottom elements priced separately
Electric Oven
Thermostat Calibration
1,500 – 3,000
1 hour
Replacement if calibration fails
Microwave Oven
Diagnostic
500 – 1,000
30 min
High-voltage safety procedures apply
Microwave Oven
Magnetron Replacement
4,000 – 10,000
1–2 hours
Consider repair vs replace cost
Microwave Oven
Door Switch / Turntable Motor
1,500 – 3,500
1 hour
Usually same-day fix
Dishwasher
Diagnostic
500 – 1,000
30 min
–
Dishwasher
Pump / Drain Motor Repair
3,000 – 7,000
1–2 hours
Includes parts
Dishwasher
Door Latch / Seal Replacement
2,000 – 4,500
1 hour
–
Television
Diagnostic
500 – 1,000
30–60 min
–
Television
Power Supply Board
3,000 – 8,000
1–2 hours
Board sourcing may take 1–5 days
Television
Backlight Repair
4,000 – 9,000
2–3 hours
LED strip availability varies
Television
Screen Panel Replacement
10,000 – 30,000+
1–2 hours
Often close to cost of new TV — advise first
Water Dispenser
Cooling System Repair
2,000 – 5,000
1–2 hours
Compressor or thermostat
Water Dispenser
Tap / Valve Replacement
1,000 – 2,500
30 min
–
Tumble Dryer
Belt Replacement
2,500 – 5,000
1–2 hours
–
Tumble Dryer
Heating Element
3,000 – 7,000
1–2 hours
Includes parts & labour
All Appliances
Annual Preventive Service / Clean
1,500 – 4,000
1–2 hours
Recommended yearly to extend lifespan
All Appliances
Emergency / After-Hours Callout
+1,500 – 3,000
–
Surcharge added to standard repair cost
Disclaimer: These are estimated cost ranges for appliance repair in Nairobi as of 2025. Actual prices vary by service provider, appliance brand, fault complexity, and parts availability. Always request a written quotation before authorising repair work. All prices are in Kenyan Shillings (KSh).
F.A.Q
Frequently Asked Questions
Everything you need to know about accessing appliance repair in Nairobi through the Achi Systems platform. Clear answers, no jargon.
Call or WhatsApp us on 0720 500 058 with your appliance fault details. We match you with the nearest available certified technician, who contacts you directly to schedule a visit. Simple, fast, and free to use.
No. Using the Achi Systems matching platform is completely free for appliance owners. You only pay the technician directly for their diagnostic and repair services at the rates agreed before work commences.
In most Nairobi areas, same-day or next-day service is available. Response times depend on technician availability in your area and the time of day you contact us. Emergency same-day callouts are available for urgent situations.
Yes. All technicians are screened before listing on our platform. We verify their qualifications, check service history, and collect customer feedback continuously to maintain quality standards. Gas appliance technicians must hold valid gas certifications.
We cover all Nairobi estates and suburbs including Westlands, Kilimani, Karen, Lavington, Kasarani, Thika Road, Langata, South C, Eastleigh, Runda, Muthaiga, Gigiri, Syokimau, Kitengela, and surrounding areas.
Yes. Most repairs carried out by our listed technicians come with a workmanship warranty of 30–90 days depending on the service provider. Parts replaced using genuine OEM components often carry the manufacturer's own warranty period.
Yes. All technicians listed on our platform accept M-Pesa payments in addition to cash. Some providers also accept bank transfers. Payment method and timing should be confirmed with the technician before the visit.
Costs vary widely by appliance type and fault. See our detailed cost guide table on this page for estimated price ranges. Diagnostic fees typically range from KSh 500–1,000. Full repairs range from KSh 1,500 for simple faults to over KSh 15,000 for complex replacements.
Need Appliance Repair in Nairobi?
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