Washing Machine Repair and Services Costs in Kenya

The Costs of Washing Machine Service in Kenya (Ksh)

Note: Prices are estimates based on current market rates in Kenya (2025) and may vary by location, brand, complexity, and service provider. Always request detailed quotes before proceeding with services. Prices in remote areas may be 20-50% higher due to transportation costs.

INSTALLATION SERVICES

Service TypeCost Range (Ksh)Details
Basic Installation1,500 – 2,500Standard connection to water & electricity
Complex Installation3,000 – 5,000Includes plumbing modifications, electrical work
Semi-Automatic Installation1,200 – 2,000Simpler setup, basic connections
Fully Automatic Installation2,000 – 3,500Advanced setup with all features
Built-in Installation4,000 – 7,000Custom fitting, cabinet modifications
Relocation/Reinstallation1,000 – 2,000Moving machine to new location

REPAIR & MAINTENANCE SERVICES

Service CategoryCost Range (Ksh)Service Details
Diagnostic/Inspection500 – 1,000Problem identification & assessment
Minor Repairs1,500 – 3,000Filter cleaning, belt adjustment, simple fixes
Major Repairs3,500 – 8,000Motor repair, pump replacement, control board
Drum Repair5,000 – 12,000Bearing replacement, drum alignment
Electronic Repairs2,500 – 6,000Control panel, display, circuit boards
Water System Repairs2,000 – 5,000Pump, valves, hoses, drainage issues
Door/Lock Repairs1,500 – 4,000Door seal, lock mechanism, hinges
Preventive Maintenance1,000 – 2,500Cleaning, inspection, tune-up
Emergency Call-out2,000 – 3,500Same-day/urgent service (additional fee)

SPARE PARTS PRICES

MOTOR & DRIVE COMPONENTS

PartPrice Range (Ksh)Brand Variations
Wash Motor8,000 – 25,000Generic: 8,000-12,000; Branded: 15,000-25,000
Spin Motor6,000 – 18,000Semi-auto: 6,000-10,000; Full-auto: 12,000-18,000
Drive Belt800 – 2,500Standard: 800-1,500; Heavy-duty: 1,500-2,500
Motor Capacitor1,200 – 3,0005-15μF range, varies by motor size
Gearbox12,000 – 35,000Complete assembly with motor

WATER SYSTEM COMPONENTS

PartPrice Range (Ksh)Notes
Water Pump3,500 – 8,000Drain pump assembly
Water Inlet Valve2,000 – 4,500Single/dual inlet variations
Water Level Sensor1,500 – 3,500Pressure switch type
Hoses (Set)1,000 – 2,500Inlet/outlet hoses
Water Filter500 – 1,500Inlet water filter
Solenoid Valve1,800 – 4,000Water control valve

DRUM & MECHANICAL PARTS

PartPrice Range (Ksh)Complexity
Drum Bearings (Set)4,000 – 12,000Includes seals, labor-intensive
Agitator3,000 – 8,000Top-loading machines
Drum Spider/Cross8,000 – 20,000Critical structural component
Suspension Springs1,500 – 4,000Set of 2-4 springs
Shock Absorbers2,500 – 6,000Front-loading machines
Door Seal/Gasket3,500 – 8,000Front-loader door seal

CONTROL & ELECTRICAL

PartPrice Range (Ksh)Technology Level
Control Board/PCB6,000 – 18,000Basic: 6,000-10,000; Advanced: 12,000-18,000
Display Panel4,000 – 12,000LCD/LED displays
Door Lock Assembly2,500 – 6,000Electronic door lock
Pressure Switch1,200 – 3,000Water level control
Timer (Mechanical)2,000 – 5,000Semi-automatic machines
Wiring Harness1,500 – 4,000Complete electrical connections

FILTERS & CONSUMABLES

PartPrice Range (Ksh)Replacement Frequency
Lint Filter400 – 1,200Every 6-12 months
Water Filter Cartridge600 – 1,800Every 3-6 months
Detergent Dispenser1,500 – 3,500As needed
Rubber Seals (Various)300 – 1,500As needed
Screws & Hardware Kit200 – 800Maintenance kit

SERVICE CALL CHARGES

Service AreaCall-out Fee (Ksh)Travel Charges
Nairobi CBD1,000 – 1,500Included
Nairobi Suburbs1,200 – 2,000Distance-based
Kiambu/Thika1,500 – 2,500+500 for remote areas
Machakos/Kajiado2,000 – 3,000+1,000 for remote areas
Other Counties2,500+Negotiable

BRAND-SPECIFIC PRICING

Brand CategoryParts PremiumService PremiumAvailability
Premium Brands+30-50%+20-30%Good
(Samsung, LG, Bosch)
Mid-Range BrandsStandardStandardExcellent
(Hisense, TCL, Ramtons)
Budget Brands-10-20%StandardVariable
(Generic, Local assembly)

WARRANTY & GUARANTEES

Service TypeWarranty PeriodCoverage
New Installation3-6 monthsInstallation defects
Repair Services1-3 monthsSpecific repair work
Genuine Parts6-12 monthsPart replacement
Generic Parts1-6 monthsLimited warranty
Preventive Maintenance1 monthService quality

ADDITIONAL COSTS

ServiceCost (Ksh)When Applied
Weekend Service+500 – 1,000Saturdays/Sundays
After-hours Service+1,000 – 2,000After 6 PM
Repeat Visit500 – 1,000Within 30 days
Parts Transport300 – 800Special delivery
Cleaning Service1,000 – 2,500Deep cleaning/descaling

COST-SAVING TIPS

  1. Regular Maintenance: Ksh 1,000-2,500 annually can prevent Ksh 5,000+ repairs
  2. Genuine Parts: May cost 20-30% more but last 2-3x longer
  3. Bulk Repairs: Combining multiple issues can reduce call-out fees
  4. Off-Peak Service: Weekday appointments often 10-20% cheaper
  5. Preventive Care: Regular filter cleaning extends part life significantly

Find the best Washing Machine Repair in Nairobi

 

Share your love
Achi Systems
Achi Systems

Website Design and Development Services, Responsive Web Design in Nairobi, Website Re-Design, Website Development and Hosting, Website Management, Social Media Marketing and Digital Marketing Services, Search Engine Optimization services. Have your Brand / Campaign moving with the help of a highly experienced Digital Services Professionals!

Articles: 4259